Our Process

The Nanny Poppins Agency

Our Process for Clients

When you entrust The Nanny Poppins Agency™ with your domestic staffing needs, you gain access to a refined, results-driven process designed to deliver exceptional candidates with minimal effort on your part. Our proven methodology is built on decades of experience and a deep understanding of the unique dynamics of luxury households.


We take the complexity out of the hiring process—meticulously screening, vetting, and curating only those candidates who align with your household’s values, expectations, and lifestyle. You’ll receive a tailored selection of top-tier professionals, each presented with comprehensive profiles to support your decision-making with clarity and confidence.


Here's what you can expect from our team:



  • A bespoke placement process tailored to your specific household needs
  • Rigorous screening and background checks to ensure only the most qualified candidates are considered
  • Elimination of unsuitable applicants, saving you time and energy
  • Detailed candidate profiles delivered for your review and final selection
  • No placement fees until you’ve found the perfect match
  • Our team is confident in our ability to deliver placements that exceed expectations—because your peace of mind is our highest priority.
A man is cutting a hedge with a pair of scissors.

Our Process for Customers

When you turn to The Nanny Poppins Agency for your domestic staffing needs, you can be confident we’ll find you the best candidates. We will conduct a thoroughly customized candidate search, exactingly designed to find the perfect match with minimal work on your part. Trust us to handle the daunting process of screening out the candidates you will not want to meet and fully vetting the ones that you will! We will send you their complete files for your review and be ready to help you take the next steps in adding the perfect domestic professional to your home.


It’s important to understand that sometimes adding such a critical member to your household can take time. Some customers find the right fit very quickly and others may take a little more time. You just have to sit back, relax, and let us find the perfect match for your family or household. Read about our hiring process below.

Initial Contact and Consultation


  • Interview for prospective customers
  • Includes introduction, evaluation of needs, disclosure of our fees and procedures
  • Not a sales process but a time to get to know you and for you to see if our agency is the right fit for you
  • ​​​​​Review of your experience with past hires if this is not your first time
  • Review of any special considerations, requirements, special needs, household dynamics, and so on
  • Helping and advising about the industry and providing advice when needed
  • Providing any necessary education regarding the nanny and domestic staffing industry particulars in your area

Candidate Search Begins


  • Search criteria shared with discretion
  • Post your position to our professional recruitment database
  • Market your position to attract the best candidates
  • Speak with active candidates regarding your position
  • Prequalification to get appropriate applications and resumes along with proper identification
  • Schedule and conduct live, extensive face-to-face interviews and contact prospective candidates and references
  • Identify top candidate profiles that we have selectively matched with your needs and profile
  • Check professional and character references.
  • Make sure candidates that we have worked with before have updated files for your consideration
  • Continual review of new candidates that meet our criteria and come through our process

First Contact With Candidates


  • Conduct preparation for interview, if necessary, such as understanding how to manage the process
  • Facilitate initial interview via email, phone, or whatever method works best for you
  • Provide a complete portfolio of your candidate prior to the interview
  • Information provided includes professional resume, completed agency application, profile, references, copy of legal ID, licenses, and certifications
  • Provide an overview from the recruitment specialist about our feelings and recommendation as to why we like each candidate for you, about each individual candidate and if we have placed the candidate before, and our detailed experiences with that candidate

Post-Interview Follow-Up


  • Follow up with you after the interview for review
  • Support for any next steps
  • Answer questions for you after the interview
  • Determine if another interview with that candidate (or another) is needed
  • Take your feedback to follow up with the candidate for you and address any pending questions
  • Continue to send you screened candidates as they become available
  • Support as needed until you have found the right fit

Completing the Hire


  • Provide you with updated, comprehensive final background checks for criminal records, driving records, and relevant documents
  • Provide assistance with negotiating the offer, work agreement, and other paperwork needed for the hiring
  • Provide referrals for outside services, such as payroll information, that will help you manage having a staff member working for your family
  • Follow up after your nanny or other domestic professional starts to make sure that you are happy and remain available to you throughout the placement

Initial Contact and Consultation


  • No obligation consultation with one of our trusted placement specialists
  • Includes introduction, evaluation of needs, disclosure of our fees and procedures
  • This is a time to get to know you and for you to see if our agency is the right fit
  • Review of any special considerations, requirements, special needs, household dynamics, and so on
  • Helping and advising about the private staffing industry and providing advice when needed
  • Providing any necessary education regarding the nanny and domestic staffing industry particulars

Candidate Search Begins


  • Assigned to a designated placement specialist based on your needs
  • Search criteria shared with discretion
  • We will only market your position to attract the best candidates
  • Speak with active candidates regarding your position
  • Prequalification to get appropriate applications and resumes along with proper identification
  • Conduct live, extensive face-to-face interviews and contact prospective candidates and references
  • Identify top candidate profiles that we have selectively matched with your needs and profile
  • Check professional and character references.
  • Make sure candidates that we have worked with before have updated files for your consideration
  • Continual review of candidates that meet our criteria and come through our process

First Contact With Candidates


  • Conduct preparation for interview, if necessary, such as understanding how to manage the process
  • Facilitate initial interview via email, phone, or whatever method works best for you
  • Provide a complete portfolio of your candidate prior to the interview
  • Information provided includes professional resume, completed agency application, profile, references, copy of legal ID, licenses, and certifications
  • Provide an overview from the recruitment specialist about our feelings and recommendation as to why we have chosen each candidate for you, about each individual candidate and if we have placed the candidate before, and our detailed experiences with that candidate

Post-Interview Follow-Up


  • Follow up with you after the interview for review and provide important feedback from the candidate
  • Support for any next steps
  • Answer questions for you after the interview
  • Determine if another interview with that candidate (or another) is needed
  • Take your feedback to follow up with the candidate for you and address any pending questions
  • Continue to send you screened candidates as they become available
  • Support as needed until you have found the right fit

Completing the Hire


  • Once you have selected your ideal candidate we facilitate the offer on your behalf
  • Provide assistance with negotiating the offer, work agreement, and other paperwork needed for the hiring
  • Provide you with updated, comprehensive final background checks for criminal records, and driving records
  • Provide referrals for outside services, such as payroll information, that will help you manage having a staff member working for your family
  • Follow up with you and your new hire to make sure that you are happy and everything is going as planned
  • Remain available to you throughout the placement

Frequently Asked Questions About Our Process

Start Looking for Your Domestic Employees


If you have any further questions about our process at The Nanny Poppins Agency, feel free to reach out to your assigned account manager, our administrative recruitment manager, our office manager, our executive administrative assistant, or the owner herself, Jennifer Bouchard. Your assigned account manager will reach out shortly after you have registered. You can contact us now to get started!

Jennifer Bouchard

Director and Owner

Emily Thompson

Creative Operations Director

Delia Nava

Office and Operations Manager

Liana Gullifa

Recruitment Manager and Executive Assistant to the Owner

Jennifer Bouchard

Director and Owner

Emily Thompson

Admistrative Recruitment Manager

Delia Nava

Office and Operations Manager

Liana Gullifa

Executive Administrative Assistant